Privacy Policy

Effective Date: March 2026
Vestaloom respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from vestaloom.com.

Information We Collect

When you visit our Site or place an order, we may collect the following types of information:

Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely by third-party payment providers)

Order & Usage Information

  • Products purchased
  • Order history
  • IP address
  • Browser type and device information
  • Pages visited and interactions with our Site

We collect only the information necessary to provide our services effectively.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your order or inquiries
  • Provide customer support
  • Improve our website and product offerings
  • Send transactional or service-related emails
  • Prevent fraud and unauthorized activity

We do not sell or rent your personal information.

 

By placing an order, you agree to receive transactional communications related to your purchase, including order confirmations, shipping updates, and support messages.

 

We do not sell, trade, or rent your personal information to third parties.

Payments & Third-Party Services

Payments on Vestaloom are securely processed through trusted third-party providers such as Stripe and PayPal. We do not store or have direct access to your full payment details.

 

We may also use third-party services for:

  • Website analytics
  • Email communications
  • Shipping and fulfillment

 

These providers only receive the information necessary to perform their services and are required to protect your data.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Understand how visitors use our Site
  • Enhance your shopping experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.

International Customers

Vestaloom is based in Canada, and your information may be processed and stored in Canada or other locations where our service providers operate. By using our Site, you consent to the transfer of your information in accordance with this Privacy Policy.

Legal Basis for Processing

We process your personal information to fulfill our contractual obligations (such as processing and delivering orders), comply with legal requirements, and for legitimate business interests including improving our services and preventing fraud.

Data Security

We take reasonable measures to protect your personal information against loss, misuse, and unauthorized access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including order processing, legal obligations, and dispute resolution.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates
  • Request deletion of your personal information, subject to legal or operational requirements

To make a request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Email: [email protected]

Business Name: Vestaloom

Operated by: Nikhil Bector

Address: 7 Princeton Avenue, Halifax, Nova Scotia, B3R 2A1, Canada